Walter E. Smithe is a high-end furniture retailer with a long history in the United States. Known for their custom upholstery, designer furniture collections, and personalized showroom experience, Smithe has built a reputation for quality and customer service. The company operates primarily in the Chicago area with multiple showrooms and has been family-owned since its founding.
They specialize in:
- Custom upholstered furniture
- Living room, dining room, and bedroom collections
- Designer collaborations
- White-glove delivery and in-home service
Walter E. Smithe markets itself through a combination of showroom events, online promotions, and direct mail. Their direct mail often includes catalog-style mailers showcasing new collections, seasonal sales, and special offers. While many customers enjoy the updates, others find these mailers overwhelming or unnecessary.
This guide will show you exactly how to stop receiving junk mail from Walter E. Smithe.
How to Stop Junk Mail from Walter E. Smithe
1. Email Them to Opt Out
The most effective way to remove your address from Smithe’s mailing lists is to email them directly.
Steps:
- Send an email to contactus@smithe.com
- Use a clear subject line like “Opt Out of Direct Mail”
- Include the following in the body of the email:
- Your full name
- Your mailing address
- A request to be removed from all marketing and direct mail lists
This method ensures there is a written record of your opt-out request.
2. Call Them
If mail continues after emailing, a phone call can help confirm your request is processed.
- Phone: 630-285-8000
- Tell the representative:
“I want to be removed from all promotional and direct mail marketing lists, including catalogs and special offers.” - Ask them to confirm the request is entered in their system and note the date and time of your call for your records.
Why Mail Might Not Stop Immediately
Even after submitting an opt-out, you might still receive mail for a few weeks because:
- Mailing campaigns are scheduled in advance
- Your information may exist in multiple internal lists
- You are an active customer of Walter E. Smithe.
Typically, mail should reduce within within 4–8 weeks. If it persists beyond that, follow up by email or phone.
Alternative Approach: Reduce Junk Mail More Broadly
If you’re getting multiple types of marketing mail, just opting out of Walter E. Smithe may not be enough. Tools like Opt Outs App can help reduce overall junk mail by:
- Submitting removal requests automatically to multiple marketing databases
- Reducing credit, insurance, retail, and catalog mail
- Helping households minimize unwanted mail with less manual effort
This approach is particularly useful if you want a long-term reduction in all types of direct mail, not just from one company.
Other Rights You Have of Your Walter E. Smithe Data
Walter E. Smithe’s privacy policy provides clear guidance on the rights you have as a consumer, particularly if you reside in Indiana, Florida, or Illinois. You can request to know what personal information they have collected about you, correct inaccuracies, or delete your information entirely. You also have the right to opt out of marketing communications, including email, phone, and postal mail.
In addition, you can opt out of targeted advertising from third-party networks, social media companies, and online trackers, and you may also opt out of profiling based on automated analysis of your personal information. If your request to exercise these rights is denied, Smithe provides a right to appeal. They are also required by law to ensure non-discrimination, meaning your choice to exercise privacy rights will not affect the goods or services you receive.